NDIS Specialist · Western Australia

Real support,
for real people
navigating the NDIS.

I'm a Specialist Support Coordinator and Case Manager helping NDIS participants, families, and support teams across Western Australia understand their plans, connect with the right services, and feel genuinely supported.

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Serving participants across WA · ABN: 28 559 208 372

What I do, and why it matters

I support NDIS participants, their families, guardians, and support teams to understand plans, connect with services, and prepare for reviews. My approach is grounded in a deep respect for the person behind the plan — their goals, their strengths, and their right to make informed decisions.

With both a legal background (LLB) and hands-on experience in disability support coordination, I bring a dual perspective that is rare in this field: I understand the systems, the paperwork, and the rights — and I know how to translate that into practical, everyday support.

Whether someone is brand new to the NDIS or has been navigating it for years, my role is to make things clearer, simpler, and more manageable — and to stand alongside them when things get complicated.

What sets this service apart
Support that sees the whole person, not just the plan.
  • Legal background (LLB) — I understand rights and systems
  • Plain-language explanations of complex NDIS processes
  • Deep experience with complex needs and high-risk situations
  • Genuine commitment to participant rights and dignity
  • Transparent, collaborative approach with support teams
  • Western Australia–based, with local knowledge and connections

Seven ways I can support you

From understanding your plan to navigating complex situations — here is what working with me looks like.

01

Support Coordination

I help participants understand their NDIS plan, identify and connect with appropriate service providers, and build the skills and systems needed to coordinate their own supports over time.

02

Specialist Support Coordination

For participants with more complex needs, I provide a higher level of support to address barriers in the environment, resolve service challenges, and ensure plans are used effectively and purposefully.

03

Complex Case Management

When situations involve multiple systems, agencies, or high-risk circumstances, I coordinate across teams and organisations to ensure nothing falls through the cracks — and that the participant remains at the centre.

04

Plan Review Preparation

Plan reviews can feel daunting. I help participants and families prepare evidence, articulate their needs clearly, and go into the review conversation feeling informed, confident, and heard.

05

NDIS Access Preparation

For people who are not yet on the NDIS but may be eligible, I help gather the right information, understand the access criteria, and navigate the application process with as much clarity as possible.

06

Meeting Support

I can attend multidisciplinary team meetings, planning meetings, and other formal conversations to help participants understand what is being discussed, have their voice heard, and know their rights in the room.

07

Service Navigation

Finding the right providers and services in WA can be overwhelming. I draw on my local knowledge and networks to help identify options that genuinely fit — not just whatever happens to be available.

Please note: Service availability may depend on the participant's funding management type, support needs, and whether there is a good fit between what is needed and what I offer. I'm always happy to have an initial conversation to explore this.

What makes this different

The NDIS can feel complex and impersonal. My goal is to be the opposite — clear, warm, and genuinely useful to each person I work with.

  • A legal foundation
    My LLB background means I understand the legal frameworks underpinning the NDIS. When things get complicated — guardianship, restrictive practices, rights and safeguards — I know the landscape.
  • Genuinely person-centred
    I start by listening. Every person's situation, goals, and support needs are different. My approach is shaped by the individual — not by templates or checklists.
  • Transparent about what I can and cannot do
    I will always be honest if I'm not the right fit, or if a participant's needs fall outside what I can genuinely support. That honesty protects participants and builds real trust.
  • Experience with complexity and risk
    I have worked with participants who are in complex or high-risk situations — hospital transitions, crisis points, family breakdown, housing instability. I don't step back when things are difficult.
  • Local knowledge in Western Australia
    Being based in WA means I understand the local service landscape — what is available, where the gaps are, and which providers are genuinely committed to quality support.
  • Collaborative with support teams and families
    Good support coordination doesn't happen in isolation. I work alongside families, carers, providers, and allied health teams to make sure everyone is pulling in the same direction for the participant.

Who I work with

I support a wide range of people connected to the NDIS across Western Australia.

NDIS participants with complex or high-support needs
Families and parents of participants
Guardians and plan nominees
Children and young people with disability
People new to the NDIS
Participants approaching a plan review
People in hospital or transitioning between settings
Support workers and allied health teams needing coordination
People in crisis or high-risk situations
Those applying for NDIS access for the first time
Participants who feel unheard or overwhelmed
Service providers needing case management support

The principles behind my practice

People first, always

Every decision, every recommendation, and every conversation starts with the participant — their goals, their wellbeing, and their right to be heard. The plan exists to serve the person, not the other way around.

Honest and clear

I don't use jargon when plain language works. I tell people what I genuinely think, even when it's not what they hoped to hear. Clarity builds trust — and trust is the foundation of good support.

Collaborative, not controlling

My role is to walk alongside people, not to take over. I work with participants, their families, and their teams — sharing knowledge, listening carefully, and making space for people to lead their own lives.

Dignified in every interaction

Everyone deserves to be treated with respect and dignity — regardless of diagnosis, communication style, family situation, or how complex their needs are. This is non-negotiable in how I work.

Persistent when things are hard

Systems are imperfect and things go wrong. When that happens, I stay engaged. I follow through, advocate where needed, and keep working until things are resolved — or until the right path forward is clear.

Strengths-based

I start from what people can do, what matters to them, and what they are working towards — not just their diagnoses or limitations. NDIS support should open doors, not define ceilings.

A bit about who I am

I'm a Specialist Support Coordinator and Case Manager with a background in law (LLB), working with NDIS participants and their families across Western Australia. I came to this work because I believe that access to genuinely skilled, human support coordination makes a real difference in people's lives — and that too many participants aren't getting it.

My legal background shapes how I think about the NDIS — the rights of participants, the obligations of providers, the structures that are meant to protect people. But it's my time working directly alongside individuals and families that has taught me what actually matters: being present, being reliable, and never losing sight of the person behind the paperwork.

I work with people across a wide range of disability types and life situations. I'm particularly experienced in complex cases — situations involving multiple services, difficult transitions, family conflict, or participants who have previously felt let down by the system.

LLB (Legal Background) NDIS Specialist Coordinator Western Australia Based Complex Case Management
"The NDIS is meant to support people to live the life they choose. My job is to help make that real — to bridge the gap between what the plan says and what the person actually needs."

Let's talk about what you need

"Tell me what is happening — I'll let you know if I can help."

You're welcome to reach out to discuss support coordination, specialist coordination, plan review preparation, NDIS access, or complex case management. No question is too small.

Please do not include sensitive personal information in the contact form. If more detail is needed, we can discuss that in a follow-up conversation.

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